FAQ
Registration and Account Management
How do I register with Fatbet?
Click the «Sign Up» button in the top right corner of the screen, choose the method that's convenient for you: email, phone, Google, or Telegram.
For email registration, enter your email address and click the «Continue» button. A confirmation code will be sent to your email. Enter the code in the corresponding field on the site, then click the «Continue» button.
For phone registration, enter your phone number and click the «Continue» button. An SMS with a confirmation code will be sent to your phone. Enter the code in the corresponding field on the site, then click the «Continue» button.
For Google registration, you will be redirected to the Google authorization page. Enter your account details and follow the instructions for confirmation.
For Telegram registration, provide the phone number linked to your Telegram account. A request for authorization will be sent to your account, click the «Accept» button.
After redirection, you need to complete the registration by selecting your country and currency. If you registered via email or phone, you will also need to create a password.
What should I do if I forgot my password?
Open the login window to your personal account and select the “Forgot your password?” option. Enter your email or phone number that was used when registering your account. Enter the code from the email or SMS in the window that appears. Create and confirm a new password.
Is it possible to have several game accounts with the same personal data?
It is prohibited to fill out a profile using an existing first name, last name and date of birth. An attempt to fill out your profile with such data is considered by the administration as a violation of the rules, and the user account will be blocked.
Deposits and Withdrawals
Is there a withdrawal fee?
If you meet the wagering requirements, there is no withdrawal fee. However, if you deposit money and immediately request a withdrawal without playing, a 30% fee will apply. This measure helps prevent fraudulent activities.
Is there a fee for depositing funds?
FatBet does not charge any fees for deposits. All deposits are credited to your account in full.
How to make a deposit?
- Go to your account and open the "Deposit" section or click the "+" icon.
- Enter the deposit amount.
- Choose a first deposit bonus (optional).
- Select a convenient payment method and confirm the transaction.
How to withdraw money?
- Make sure your balance contains real money, not bonus funds! Learn more about bonus types you can in FAQ.
- Go to your account and open the "Withdraw" section.
- Enter the amount you want to withdraw.
- Choose a convenient withdrawal method and confirm your request.
How long does it take to deposit and withdraw funds?
Replenishment of the account usually occurs instantly, but it can take up to three hours. Withdrawal of funds takes from a few minutes to 48 hours. The exact time depends on the processing speed of the transaction by the payment system.
How to withdraw bonus money?
To withdraw bonus money, you must meet the wagering requirements. This means you need to bet the bonus amount a certain number of times, as stated in the promotion rules.
Example:
You received a $100 bonus with a 15x wagering requirement. You need to place bets totaling $15000 before withdrawing your money. Important:
- Pay attention to the type of your bonus, if the bonus is closed, you need to deposit to wager it!
- Wagering counts only in slots.
- You can find the wagering rules in the "Promotions" section.
- Once the wagering requirements are met, the bonus money becomes real and can be withdrawn.
What is the minimum and maximum bet amount?
The minimum bet depends on the game and currency. In some games, it can be $0.10, while in others, it may be $1 or more.
The maximum bet also varies by game and currency.
You can check the exact limits in the settings of each game.
Bonuses and Promotions
Types of bonus programs
You can get acquainted with all types of bonus programs at the following link
How to Withdraw Bonus Money?
To withdraw bonus money, you must meet the wagering requirements. This means you need to wager the bonus amount a certain number of times as specified in the promotion rules.
Example:
If you receive a $100 bonus with a x15 wagering requirement, you must place bets totaling $1,500 (100 x 15) before you can withdraw your winnings.
Important:
Only bets on slots count towards the wagering requirement!
Once the wagering requirements are met, the bonus money will become real and available for withdrawal.
Before withdrawing, make sure your account is verified and all requirements are fulfilled.
What are open and locked bonuses?
Open bonuses are bonuses that can be used in slots to meet wagering requirements. However, using them reduces the final reward from the promotion. The final reward is calculated as the lowest bonus balance on your account during the promotion period.
Example:
- You receive 500 bonuses.
- You bet 20 bonuses and lose. Your balance is now 480 bonuses.
- You bet another 20 bonuses but win 100. Your new balance is 560 bonuses.
- The final reward remains 480 because that was the lowest balance during the promotion.
To keep more of your bonuses, deposit real money and wager with it instead.
Locked bonuses (🔒) cannot be used until the wagering requirements are met. They cannot be used for bets or wagering but will turn into real money once the conditions are fulfilled.
I have bonuses, which games can I play?
Bonuses can only be used in slots. Bonus money is used to meet the wagering requirements.
You can learn more about wagering requirements in the next questions.
How to participate in a free spins promotion?
To participate in a free spins promotion, follow these steps:
1. Go to the “Promotions” section.
2. Select the promotion and click the “Go to promotion” button.
3. Carefully read the terms and click “Join the Promotion” after which you will be redirected to your personal account.
4. Click the “Activate” button on the desired promotion, then click “Play” and you will be redirected to the corresponding game.
5. After using all the free spins, go to the “My Bonuses” section in your personal account and click “Activate” to credit the money to your bonus account and start the wagering period.
How to participate in the first deposit promotion?
To participate in the deposit bonus promotion, follow these steps:
1. Go to the “Deposit” section in your personal account or click on the + icon.
2. Enter the deposit amount and select the first deposit bonus below.
3. Choose a payment method, complete the payment process, and after a successful payment, the promotion will be added to the “My Bonuses” section.
4. Activate the promotion to credit the money to your bonus account and start the wagering period.
How to cancel participation in a promotion?
To opt out of the promotion:
- Go to "My Bonuses" in your account.
- Select the promotion and click "Cancel". The promotion will be removed and moved to a separate section.
Important: Once you cancel a promotion, you cannot join it again. Make sure of your decision before deleting it.
Where can I find the wagering requirements for promotions?
You can check the wagering requirements in the "Promotions" section.
How to find them:
- Go to the "Promotions" section or find the promotion in another section.
- Select a promotion and click "View Promotion".
- A window will open with the promotion details, including:
- Wagering requirement – how many times you need to wager the bonus money.
- Wagering period – how many days do you have to complete the wagering.
- Max bet – the highest bet that counts toward the wagering.
- Bonus type – fixed or open.
Always check the terms before joining a promotion!
What is a wagering requirement?
A wagering requirement is a rule that determines how many times you must bet your bonus money before you can withdraw it.
Example:
If the wagering requirement is 15x, you must place bets totaling 15 times the bonus amount.
For example, if you received 50 free spins and won $1000, you cannot withdraw it immediately. If the wagering requirement is 15x, you must bet $15000 in any slots before you can cash out.
Important: Different bonuses and promotions may have different wagering requirements. Check the details in the "Promotions" section.
How much money do I need to deposit to clear the bonus?
If you receive a bonus with a x30 wagering requirement, you must deposit any amount and wager 30 times the bonus amount before withdrawing your winnings.
Example:
If you receive a $100 bonus, you need to make a deposit and place bets totaling $3,000 (100 x 30) before you can withdraw your money.
The amount you’ll need to deposit and wager depends on your luck. Some players might clear the bonus with just $20, while others may need $100 or more. It all depends on how your bets play out!
How much do I need to wager to clear the bonus?
If you receive a bonus with a x15 wagering requirement, you must wager 15 times the bonus amount before you can withdraw your winnings.
Example:
If you receive a $100 bonus, you need to place bets totaling $1,500 (100 x 15) before you can withdraw your money.
The amount you’ll need to deposit and wager depends on your luck. Some players might clear the bonus with just $20, while others may need $100 or more. It all depends on how your bets play out!
I can't play with bonus money, what should I do?
Check the bonus type. If you have locked bonuses in your account, you need to make a deposit of any amount and meet the wagering requirements to use them.
Check your real balance. In some cases, real money is used first before bonus funds become available.
Bonus money can only be used in slots, it is not available for other games.
Verify the expiration date. The bonus may no longer be available if its validity period has expired.
Check active bonuses. You might already have another active bonus, and you need to complete its requirements first.